Store Policy

PROCESSING TIME

This include ALL Hair care products, Braiding hair, Bundles, Closures, Frontals, Individuals Bundles,  & Hair Products. The Processing time may take 7-10 business days.

SHIPPING TIME

Shipping time occurs after the processing period has finished.

(United States) 5-7 BUSINESS DAYS VIA USPS Priority Mail

(International) 6-10 BUSINESS DAYS via USPS Priority Mail

This time does not include the processing period

Expect delays during sales periods & holidays. 

INTERNATIONAL ORDERS

(International) 6-10 BUSINESS DAYS via USPS Priority Mail Shipping

We cannot ship internationally to a postal box or mailing center. A physical address is required. CUSTOM FEES may apply. Some countries put a tax on orders that come in from other countries. This is a fee that you, the buyer, are responsible for. It is vital to research or have an understanding on the custom fees where you live. Some places require you to pay the fee before you are able to pick up your packages. Also when the package is being held in customs it may take an additional 1-5 days for them to inspect the packages

LOST/STOLEN PACKAGES

We are NOT responsible for any lost or stolen packages.

You will not receive a refund for lost/stolen packages. Your order will not be replaced.

All Packages come with a Tracking number. 

If you will not be home on the expected arrival date/time, you can request to have you package held at your local USPS post office.